Data protection notice
For Figaro Trading and Logistics Co LLP Trading As Coffee Dodgers, Unit 1 Hill Barn Farm,Valley Rd, Fawkham, Kent, DA38LX, (hereinafter Coffee Dodgers), the protection of your personal information has top priority. Of course, we comply with the relevant data protection laws and would like to inform you comprehensively about the handling of your data with the following data protection information.
1. Information and contact details of the Controller
The Controller is:
Coffee Dodgers
Unit 1 Hill Barn Farm,
Valley Rd,
Fawkham,
Kent,
DA38LX
Questions regarding data protection can be directed to our data protection officer:
Coffee Dodgers,Unit 1 Hill Barn Farm,Valley Rd, Fawkham, Kent, DA38LX
or by e-mail to privacypolicy@coffeedodgers.co.uk
2. visit our website
When you visit our website, we also collect personal data. On the one hand, this concerns data that we collect as soon as you order something from us, but also such data that is collected when you view our websites or our profiles in social media. We explain the details in the following.
2.1 Cookies and their use
We use cookies to design our websites optimally for you, to improve our products for you as well as to show you interest-based advertising together with third-party providers.
2.2 Use of socialmedia
In order to optimally design our company presence, we maintain company pages in various social media. There, we want to inform our interested parties about our services and also communicate with you via these channels. The links to social media platforms are integrated in such a way that data is not directly transmitted to the social media operator. The integration on our websites takes place via direct links. A data transmission only takes place if you have clicked on the link.
These channels are used for the following purposes:
Provision of information about our company and our products
Statistical evaluations for business analysis and further development of services and products, as well as for the improvement of business processes
Communication with customers and interested parties.
Legal basis
The legal basis for this processing of your personal data is our legitimate interest in communicating with our prospects and customers, as well as the analysis and further development of services and products, and the improvement of business processes. Direct customer contact also takes place via our social media support, whereby the processing is based on our contractual relationship or the pre-contractual measures with interested parties.
Further information on the social media platforms:
Facebook and Instagram: Facebook Ireland Ltd, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland.
We are jointly responsible with Facebook for the processing of Insights data on the Facebook fan page. The corresponding agreement pursuant to Art. 26 GDPR can be found here:
https://www.facebook.com/legal/terms/page_controller_addendum. For more information on Page Insights, please visit
https://www.facebook.com/legal/terms/information_about_page_insights_data.
The general use of Facebook, is your own responsibility. You can find Facebook's privacy policy directly on our Facebook fan page.
You can edit your wishes for personalized advertising by Facebook at any time in their settings on Facebook and contradict.
Twitter: Twitter Inc., 1355 Market Street, Suite 900, San Francisco, CA 94103, USA.
For information on the data collected by Twitter, purposes and all other privacy information, please refer to the Twitter privacy policy (https://twitter.com/en/privacy).
You can find an opt-out option at: https://twitter.com/personalization
YouTube: Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.
For more information on data protection and personal data collected by Google/YouTube during integration, please see the following privacy policy: https://www.google.com/policies/privacy/
An opt-out is also possible: https://adssettings.google.com/authenticated
If data is transferred to third countries on the part of Coffee Dodgers., suitable guarantees for data transfer are agreed with any processors or data controllers - in accordance with the legal requirements - or recourse is made to adequacy decisions of the EU Commission.
2.3 Video content
2.3.1 Youtube and Vimeo
We may embed videos on our website. The content of these videos is stored directly on the platforms and embedded on our site. If you call up such a video, the IP address, technical information such as browser, operating system and basic device information as well as the website you visited are communicated. In addition, we have embedded the Youtube videos in a data protection-friendly manner in "extended data protection mode".
Personal data is only transmitted when you call up a video. Only then is a server connection to Youtube and Vimeo established and a corresponding cookie set, which is used to save your settings. When you call up the videos, you leave our area and enter the external platforms of Youtube and Vimeo, which are beyond our control.
Before you call up a video, you will be informed about it again. If you have an account with the provider of the video service, they may be able to identify you. You can avoid this by logging out of your account before playing a video.
Legal basis
The legal basis for the activation of these videos is your consent, which is related to your consent to a cookie use (cookie page).
Provider of the YouTube platform
Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland. Further information on data protection at Google/YouTube can be found here: https://www.google.com/policies/privacy/. A general advertising opt-out is possible here:
https://adssettings.google.com/authenticated.
Provider of the Vimeo platform
Vimeo, LLC, 555 West 18th Street, New York, NY 10011, USA. Further information on data protection at Vimeo can be found here: https://livestream.com/legal/cookie-preferences
3. Order and order processing
3.1 Product Orders
When ordering one of our products, we ask you to provide us with your personal data, which we need for the delivery of the products ordered.
Type of data
-Address
-First and last name
-E-mail address
-telephone number
-Company name (in case of trade)
-address
-Payment data
-Tax number
Legal basis
We need your data to supply ordered products to you.
Storage period
In the case of order processsing, processing is restricted after complettion of the order, and deleted after expiry of the 10-year retention period.
4. Customer communication
4.1 Customer communication
Newsletter and product advertising
In order for you to take full advantage of our available products, we may send you useful and complementary product solutions by e-mail. In addition, we will inform you from time to time by telephone and e-mail about interesting new products. You can give us the legally required consent to contact you in each case when you place your order online. If you no longer wish to receive such information, you can revoke your consent at any time in your account (if you have chosen to set one up) or via privacypolicy@coffeedodgers.co.uk revoke.
Legal basis
The legal basis for processing is your consent.
Storage period:
Your data will be deleted after fulfillment of the purpose or upon revocation of consent.
Advertising with our own similar goods and services
In addition, we regularly offer you offers of similar goods and services of our own by email. If you object to this processing, you will not incur any transmission costs according to the prime rates.
The legal basis for this processing is our legitimate Interest. In this regard, we have a legitimate interest to use the e-mail address received from you in connection with the sale of our products for direct advertising for our own similar or identical products, unless you have objected to their use for this purpose.
4.2 Communication in the context of your customer concerns
The satisfaction of our customers is important to us, which is why you can contact our customer support. For the clarification of your concerns we need your data.
For this purpose, we process the following of your personal data:
-contact data
-Identification and authentication data
-contract data
-contents of your inquiries
-Payment data
We store communications with you until open inquiries to us have been finally concluded or insofar as statutory retention obligations provide for this.
Legal basis
The legal basis for this processing is the fulfillment of your order with us.
Customer information
We send you information on the function and use of your products or added contract components. In particular, we inform you about tips and tricks and the functions of your products.
The legal basis for this processing is the order.
5. Third country transfer
We sometimes use service providers in third countries. When using the services offered as well as products and services on our website, data transfers to third countries, such as the USA, may therefore occur in individual cases. In order to protect your data within the legally defined framework, we provide - insofar as the legal requirements for this exist - appropriate guarantees.
You can find more detailed information on the subject of third country transfers in the corresponding data protection notices described above for our individual services and products.
6. Storage period
As far as possible, we have informed you about the exact storage period when using our respective services or products in the individual data protection notices mentioned above.
In principle, your personal data will be retained for the duration of the fulfillment of the aforementioned purposes and then deleted.
In the event of an objection or revocation of your consent, the data will be deleted under the conditions for objection/revocation stated in point 7.
In addition, we may be required by law to continue to store your data.
7. Your rights as a data subject
To assert your rights, please use the contact details listed in section 1.
Right of access
You have the right to obtain information from us about the categories of data stored, the purpose of processing, the recipients of the data, the planned storage period and your rights regarding data protection. For personal data not collected directly from you, you have the right to be informed about the source of the data.
Right to rectification
If the personal data we process is inaccurate or incomplete, you have the right to have your data rectified.
Right to erasure
You have the right to request that we delete your personal data. In certain cases, however, your data cannot be deleted. For example, if your data is required for an active contract or for our accounting and statutory responsibilities.
Right to restriction of processing
You can request that we restrict the processing of your data in the following cases:
-You have disputed the accuracy of data and you want us to stop using it pending final verification
-The processing is unlawful, but you would prefer to restrict processing rather than have the data erased
-We no longer need and would otherwise delete the data, but you still need it for the assertion, exercise or defence of legal claims
-You have lodged an objection to the data processing, which is still under review
In the event of a restriction, we will ensure that the personal data cannot be further processed or changed by us. If processing has been restricted in accordance with the above conditions, the controller will inform you before lifting the restriction.
Right to data portability
You have the right to receive the personal data that you provided to us in a structured, commonly used and machine-readable format and, if necessary, to have it transferred to third parties. The right to data portability shall not apply to processing that is necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller.
Right to object
You have the right to object at any time to the processing of personal data that we process on the basis of a "legitimate interest"; this also applies to profiling based on these provisions. We will then no longer process your personal data unless we can demonstrate compelling legitimate grounds for the processing that override your interests, rights and freedoms, or unless the processing serves to assert, exercise or defend legal claims. You can object to data processing for the purpose of direct advertising at any time without providing a reason. If you object to processing for direct marketing purposes, your personal data will no longer be processed for these purposes. To exercise your right to object, you must submit an objection to us, the data controller. In some cases you can do this directly online (e.g. in the case of cookies) or in the IONOS Control Panel (e.g. for advertising). You are also welcome to address your data protection concerns (e.g. your objection) directly to the responsible contact person at privacypolicy@IONOS.co.uk.
Right to withdraw
You have the right to withdraw your consent to future processing (e.g. to be contacted for advertising purposes) at any time. Please send your notification of withdrawal to us at privacypolicy@coffeedodgers.co.uk.
If you are already a customer with an account, you can also withdraw your consent yourself in the Control Panel.
You can withdraw your consent for cookie-based data processing at any time here.
If you would like to exercise any of the above rights, please write to us at privacypolicy@coffeedodgers.co.uk and we will take care of your request immediately.
Right to lodge a complaint with a supervisory authority
You also have the right to lodge a complaint with the supervisory authority responsible for data protection at any time. Here you will find the contact information for the UK Information Commissioner's Office:
Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Tel: 0303 123 1113
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